Thursday, 23 January 2014

Beyond the Rack Scam Reports – Accurate or Misleading?

Most brand conscious users are likely to have heard about Beyond the Rack. It is a private online shopping club, where limited time events are featured on designer branded apparel and accessories for men and women, at up to 80% off retail! The members of the club are informed about these events via email; they can log in to the site at the designated day and time and buy luxury duvet covers, premium watches, sweater, jeans, footwear, and much more.

This concept of a private shopping where members can avail some amazing deals on designer products is quite unique. Understandably, those who have used the site are extremely happy with their experiences; however, there are a few voices of dissent as well. Some members of the site have posted negative feedback about BTR in online blogging forums and review sites. A few Beyond the Rack Scam reports have also been posted online, where people have expressed their concerns about whether this online shopping club is taking customers for a ride.

As someone interested to experience BTR one on one, you may find yourself wondering about the veracity of these reports and reviews.

In one such online review, a customer talks about how he had placed an order for a pair of pants and a shirt to match. However, he received the pants without any button. Moreover, the shirt he received was a size larger than what he had ordered. A BTR representative goes on to address the issue at hand and apologizes for the experience of the user and asks the person to furnish the order number and email address associated with his BTR account. She talks about working towards resolving the issue at the earliest. 

Based on this exchange, it can be said that BTR is quite responsible in product delivery and goes out of the way to make sure that the customers are completely satisfied. Moreover, in the FAQs section of the site, it is clearly stated the company would make arrangements to ship an undamaged item at no extra cost, in instances when the products have been delivered in a damaged condition. However, the customers would have to get back to BTR about the damaged goods within 3 days of delivery. They would then have to return the items to the BTR order processing center for evaluation. BTR also covers the cost of shipping back damaged goods, a fact that is clearly mentioned in their return policy.

In this context, it would not be wrong to say that the Beyond the Rack scam reports originating from negative reviews posted online are far from the truth. If customers are clear about the policies pursued by BTR, they would be least likely to post the negative comments in the first place.

Monday, 30 December 2013

Read Beyond the Rack Reviews to Find Out More about the Shopping Club

Beyond the Rack (BTR) is a private online shopping club that features limited time events on designer and branded apparels and accessories. Men and women can be a part of these events and procure authentic designer merchandise at prices up to 80% off retail.

The store sends email notifications to inform the members about upcoming events, according to their product inclinations. This way, the members can log in at the given date and time and make the most of various amazing deals on shoes, coats, scarves, watches, designer coats, winter accessories, and much more.

If you are new to the BTR experience, and want to know more, you can go through a few of the online Beyond the Rack reviews. This is the easiest way to find out how the online shopping club is faring in terms of product range, product quality, and quality of service.

In general, the members of BTR are happy about the amazing deals they get to avail through the site. The consensus is also positive about the quality of merchandise being delivered. However, there are a few instances where buyers have shared their unhappiness about the time the store takes for delivering orders.

In response, other members of the club have asked the complainers to understand how the site works and that BTR has to source the products from the suppliers; hence, any delay at the latter’s end is not really the club’s fault.

Many first time users of the site have become loyal members based on the happy experiences they had while shopping with BTR. In many of the Beyond the Rack reviews, actual users of the shopping club talk about how the products they receive are as shown on the site if not better. The items are also packed really well, which is what any online buyer would expect from a reliable retailing site.

The people who have been shopping at BTR are also happy with the responsive staff handling their calls. Going by what a large percentage of users have to say, the BTR customers are treated with the respect they deserve. Their queries and concerns are sorted out at the earliest.

Overall, BTR members are satisfied with the fact that the store gives them a chance to buy designer apparel, accessories, and more at hugely discounted prices and hence, they can shop without having to worry about the price tags.

Wednesday, 25 December 2013

Beyond the Rack Scam Reports: Far From the Truth

During the last couple of months, some Beyond the Rack scam reports have surfaced on online forums. These reports, to some extent, have damaged the credibility of Beyond the Rack, a prominent private online shopping club, which in all fairness has been doing some amazing work. The store offers limited time events promising great discounts on authentic designer merchandise for men, women and kids. The designer branded apparel and accessories purchased through these events are available up to 80% off retail. No wonder, many brand conscious people are signing up to be a member of the site and participating in the various exciting events the store announces from time to time.

If you are new to this concept of “members only” shopping and want to know more, you can go online and conduct your own research. This is when you might come across a Beyond the Rack scam reports. You need to read between the lines and be absolutely sure about the authenticity of the reports, before you allow yourself to get influenced.

In one such scam story, a user talks about his experience of purchasing a pair of Ray Ban sunglasses from the site. He goes on to say that the model delivered was missing a few letterings that are present in all authentic Ray Ban glasses. So, he sent an email enquiring about the authenticity of the product. BTR responded by saying that they source their products from authorized dealers. On his part, the customer was not very happy with the way BTR passed on the responsibility to suppliers and started questioning the credibility of the site.

However, one needs to bear in mind that BTR states categorically that all its products come directly from manufacturers, licensed agents, or authorized dealers. In the FAQ page, the site also guarantees the authenticity of the merchandise featured. It conducts a thorough background check on every vendor to make sure that the quality aspects are not compromised at any level. It deals only with reputable vendors to ensure that the goods delivered are authentic. 

In certain instances, the company also asks the questionable merchandise to be returned and summons its team of experts to assess these further.  According to the customer care representatives of the company, BTR is open to investigate the supplier in specific contexts as well.

For every negative story related to the site, there are also many others where users talk about how they are really happy with the quality of the products purchased and the way their orders were delivered, where they were kept on the loop on the progress of their orders. 

The bottom line - the company is concerned about providing the best shopping experience to clients and often goes that extra mile to take care of customer issues. The Beyond the Rack scam reports, like the one mentioned above, can be seen more as an anomaly than a norm.

Wednesday, 27 November 2013

How Can Beyond the Rack Customer Complaints be Deciphered?

In the Beyond the Rack customer complaints published in some online forums, the members of this online shopping club have expressed their displeasure on a few issues. For those who are not aware, Beyond the Rack is a ‘member’s only’ shopping portal that features limited time events on clothes, accessories, and home décor items from leading designers and brands. The best part is that shoppers get their favorite merchandise at prices up to 80% off retail. No wonder, the site is creating quite a buzz in the online shopping industry.

So, what are the Beyond the Rack customer complaints talking about? In a few of such complaints, customers talk about how they are not happy after receiving reimbursement in the form of BTR credits, once they had returned a few of the products purchased. However, many of those who have made such complaints have also added that the store policy is clearly mentioned by the company, and that they failed to notice the same before placing their order. 

In one such complaint, a person talks about how she had ordered a few items, hoping to return the items that do not fit, and also get reimbursed for the same later on. However, it was only later that she found out about the policy where the reimbursements are in the form of credit from the store, and hence, was really unhappy about the situation. 

On the part of the company though, nothing is amiss. They have made it clear in their policy that the reimbursements will be in the form of credit and therefore, the company officials cannot be held responsible if someone is not paying attention. Beyond the Rack is not a retailer and does not carry stock in its warehouses. This private shopping club orders the products from suppliers as and when the customers place their orders. However, the customer care representatives of the company go on to add that they always try to replace any item that is damaged or refund the money if the item is not available. 

Barring a handful of exceptions, most users of this online shopping portal talk about a pleasant shopping experience with Beyond the Rack; the few Beyond the Rack customer complaints are mostly from first time buyers who are not fully aware in the way the site functions. Once they get to know the policies being followed, they can make the most of the amazing offers featured in the site and also come back for more.

Monday, 25 November 2013

Beyond the Rack Reviews – Positive and Reassuring

Today’s consumers are brand-conscious and this stands true in almost every part of the globe.  Most people wish to buy designer and branded clothes, shoes, bags, jackets, and even home décor products to help them live it up. This is the reason the popularity of online portals such as Beyond the Rack is increasing by the day.

BeyondTheRack.com, a private shopping club for men and women, has made authentic designer merchandise a lot more affordable for the masses. The site offers limited time events in different product categories, where its members can buy all that they desire at prices up to 80% retail. Overall, Beyond the Rack reviews are positive as most of the members of this shopping portal have talked highly about the website.

Most shoppers are more than happy with the quality as well as the price of the products featured on this portal. However, in some of the Beyond the Rack reviews, a few customers however have expressed their concern with the time taken with the ordered products to reach their designated addresses. Some of the reviews talk about how the site takes too much time to deliver orders.

 However, a few of the customers go on to add that all that is stated in the FAQ's. This makes the complaints about delayed delivery somewhat irrelevant, as the company is quite upfront about its delivery timeframe. Beyond the Rack is not a retailer and does not maintain any inventory; the orders are placed with suppliers as and when the customers place their orders.

Overall, the people who have used the shopping portal have loved the bargains it offers and the value for money they get. People who love to wear branded products but could not do so due to financial constraints can now purchase everything they need at much less than their actual cost. In many Beyond the Rack reviews, buyers also talk about how the customer care  representatives have been extremely helpful and that they will definitely shop again and recommend the website to their friends and family.