.jpg)
Most brand conscious users are likely to have heard about Beyond the Rack. It is a private online shopping club, where limited time events are featured on designer branded apparel and accessories for men and women, at up to 80% off retail! The members of the club are informed about these events via email; they can log in to the site at the designated day and time and buy luxury duvet covers, premium watches, sweater, jeans, footwear, and much more.
This concept of a private shopping where members can avail some amazing deals on designer products is quite unique. Understandably, those who have used the site are extremely happy with their experiences; however, there are a few voices of dissent as well. Some members of the site have posted negative feedback about BTR in online blogging forums and review sites. A few Beyond the Rack Scam reports have also been posted online, where people have expressed their concerns about whether this online shopping club is taking customers for a ride.
As someone interested to experience BTR one on one, you may find yourself wondering about the veracity of these reports and reviews.
In one such online review, a customer talks about how he had placed an order for a pair of pants and a shirt to match. However, he received the pants without any button. Moreover, the shirt he received was a size larger than what he had ordered. A BTR representative goes on to address the issue at hand and apologizes for the experience of the user and asks the person to furnish the order number and email address associated with his BTR account. She talks about working towards resolving the issue at the earliest.
This concept of a private shopping where members can avail some amazing deals on designer products is quite unique. Understandably, those who have used the site are extremely happy with their experiences; however, there are a few voices of dissent as well. Some members of the site have posted negative feedback about BTR in online blogging forums and review sites. A few Beyond the Rack Scam reports have also been posted online, where people have expressed their concerns about whether this online shopping club is taking customers for a ride.
As someone interested to experience BTR one on one, you may find yourself wondering about the veracity of these reports and reviews.
In one such online review, a customer talks about how he had placed an order for a pair of pants and a shirt to match. However, he received the pants without any button. Moreover, the shirt he received was a size larger than what he had ordered. A BTR representative goes on to address the issue at hand and apologizes for the experience of the user and asks the person to furnish the order number and email address associated with his BTR account. She talks about working towards resolving the issue at the earliest.
.jpg)
Based on this exchange, it can be said that BTR is quite responsible in product delivery and goes out of the way to make sure that the customers are completely satisfied. Moreover, in the FAQs section of the site, it is clearly stated the company would make arrangements to ship an undamaged item at no extra cost, in instances when the products have been delivered in a damaged condition. However, the customers would have to get back to BTR about the damaged goods within 3 days of delivery. They would then have to return the items to the BTR order processing center for evaluation. BTR also covers the cost of shipping back damaged goods, a fact that is clearly mentioned in their return policy.
In this context, it would not be wrong to say that the Beyond the Rack scam reports originating from negative reviews posted online are far from the truth. If customers are clear about the policies pursued by BTR, they would be least likely to post the negative comments in the first place.
In this context, it would not be wrong to say that the Beyond the Rack scam reports originating from negative reviews posted online are far from the truth. If customers are clear about the policies pursued by BTR, they would be least likely to post the negative comments in the first place.
